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DURATION 10 Months Live Online Sessions 3 hours/ Saturday 3:30 PM to 6:30 PM
DURATION 10 Months Live Online Sessions 3 hours/ Saturday 3:30 PM to 6:30 PM

Programme Overview

Organisations are adopting exponential technologies and moving away from traditional operations and supply chain models towards scalable, customisable, and nimble strategies. IIM Lucknow's Executive Programme in Strategic Operations Management & Supply Chain Analytics will help you adapt, evolve, and transform your business operations through next-generation strategies and an analytical approach that disrupts processes, cuts costs, and increases efficiencies.

Eligibility: Any Graduate/ Diploma(10+2+3)/ Post Graduate holder with a minimum 1+ years of work experience as on Sep 30, 2021.

  • 10.7%

    The Indian logistics market is expected to grow at a CAGR of 10.7% between 2020-2024.

    Source: Outlook, 2021
  • 3 Million

    India will create 3 million jobs in the logistics sector by 2022 and 120,000 incremental jobs specifically in warehousing.

    Source: TeamLease Logistics Report, 2021
  • 56%

    56% of CEOs emphasize the need to aggressively pursue operational agility and flexibility.

    Source: IBM, 2021

Programme Highlights

Delve deeper into operational issues and solve them with innovative solutions

Learn from immersive live online sessions, without taking a career break

Gain a global outlook with insights from IIM Lucknow faculty and international expert practitioners

Apply programme learnings in a hands-on capstone project based on a real-world business case

Receive a certificate of completion from one of India’s top B-Schools (NIRF, 2020)

Succeed with Eruditus Career Services workshops and job placement assistance

Who is this Programme for?

This programme is designed for early to mid professionals looking to take their career to the next level with a solid grasp of operations management concepts and analytical frameworks to build and scale process efficiencies.

Professionals looking to leverage advancements in operations and supply chain management, formulate effective data-driven strategies to improve efficiency, performance and drive profitability will also benefit from this programme.

Learning Outcomes

  • Develop an in-depth understanding of operations, processes and how they align with the company's business strategy
  • Learn how analytics helps transform the operations and supply chain practices of a company
  • Explore how to make organisations more agile and responsive using the tools and techniques of advanced project management
  • Understand the aspects of product and service quality, and the tools to analyse and improve quality
  • Use Six Sigma and Lean techniques for improved output and increased efficiency in the process management
  • Design innovative supply chain strategies for delivering value through advanced logistics and inventory analytics

IIM Lucknow Executive Alumni Benefits

Upon completion of the programme, participants will need to register with a one-time registration fee of INR 10,000 + GST to receive the prestigious IIM Lucknow Executive Alumni Status (optional). The benefits include:

  • MDP Alumni status of the Indian Institute of Management Lucknow
  • Receipt of all IIM Lucknow programme brochures and newsletters along with details of souvenirs available with MDP Office
  • Lifelong access to a network of distinguished IIM Lucknow Executive Alumni
  • Access to the IIM Lucknow Campus Library (onsite access)
  • 10% discount in fee for any additional programme (Open programme, Online) at IIM Lucknow (Lucknow and Noida campus)
  • 10% group discount on the fee for reference of participants (minimum group of five)

Note: The Executive Alumni benefits are subject to the discretion of IIM Lucknow.

Programme Modules

  • Introduction to Operations
  • Operations Strategy Framework
  • Product Design & Development
  • Design of Manufacturing and Service Systems
  • Process Flow Analysis
  • Demand Forecasting
  • Capacity Planning
  • Sales & Operations Planning
  • Operations Scheduling
  • Statistics for Managers
  • Optimisation Modelling & Advanced Applications
  • Operations Analytics
  • Descriptive and Prescriptive Analytical Models
  • Predictive Analytics
  • Simulation Modelling
  • Measures and Dimensions of Quality
  • TQM, Quality Circle and the Kaizen Projects
  • Statistical Process Control in Practice
  • Business Process Re-engineering
  • Lean Management Principles
  • Six Sigma in Practice
  • Lean Six Sigma
  • Theory of Constraints
  • Supply Chain Fundamentals
  • Inventory Management and Optimisation
  • Structure Design & Network Strategy
  • Logistics & Transportation
  • Strategic Sourcing
  • Supply Chain Coordination
  • Sustainable and Closed Loop Supply Chains
  • Global SCM Practices
  • Service Strategy & Development
  • Service Design & Quality
  • Performance Improvement
  • Performance Evaluation of Service Enterprises
  • Servitisation
  • Project Processes and the Project Life Cycle
  • Project Planning & Scheduling
  • Financial and Risk Management
  • Project Quality & Stakeholder Management
  • MS Project - CPM, PERT, Critical Chain Analysis
  • DevOps & Agile Project Management - Odoo
  • Design Thinking for Product/ Service/ Process Innovation
  • Retail & E-Commerce Operations
  • Platform Business Models
  • Operational Change Management in a VUCA world
  • Building Resilient Supply Chains & Managing Risk
  • Industry 4.0 Applications in Operations & Supply Chain Management

The capstone project provides participants with an opportunity to apply advanced principles of operations and supply chain management to industry-specific challenges. It is a comprehensive project that participants will work in groups from conception to completion. At the end of the project, the participants will turn in their work for discussion and consultation with faculty members.

Note: Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/ adapted to fit the total programme hours.

Programme Directors


Assistant Professor, Operations Management,

Indian Institute of Management Lucknow

Dr Rakesh V's research mostly involves mathematical modelling of problems in Supply Chain Management. His interests are in topics like retail and e-commerce operations, warehousing and fulfilment centre operations, supply chain network design etc. His work has been published in highly rated peer-reviewed international journals. He holds a Bachelors in Engineering from the University of Kerala, a Masters and PhD from IIT Bombay. His PhD dissertation received awards from organisations including INFORMS Transportation and Logistics Society. Prior to his PhD, he worked in companies like Amazon and Toshiba.


Assistant Professor, Operations Management,

Indian Institute of Management Lucknow

Dr Yash Daultani has recently designed and developed the course titled 'Industry 4.0 Applications in Operations and Supply Chain Management' at IIM Lucknow. He consults and publishes in the areas of supply chain network design, product design, supply chain risk management, and healthcare operations management. He has published more than 20 research papers in peer-reviewed international journals of global repute. He holds a Doctoral (Fellow) degree from IIM Lucknow and is a state rank holder in B.Tech. (Hons.), Mechanical Engineering.

Programme Certificate

Upon successful completion of the programme, with a minimum 75% attendance and satisfactory academic performance, participants will be awarded a certificate of completion and will be eligible to receive IIM Lucknow’s Executive Alumni Status (optional).

Sample Certificate
Sample Certificate

Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of IIM Lucknow.

Early applications encouraged. Limited seats are available.

View Payment Plan
Loan offered at EMI of INR 7,419
Special Corporate Enrolment Pricing

Round 1: The first application deadline is
TBD and the fee to apply is INR 1,500 + GST

Round 2: The second application deadline is
TBD and the fee to apply is INR 2,000 + GST

In collaboration with Eruditus